Work to improve and/or replace customer-facing IT applications, leading and following up relevant actions towards stability improvements.

Active participation in IT/Business-projects.

Interactions with the technical teams (infrastructure, architecture, security), problem management follow up, root cause analysis.

Description

Work to improve and/or replace customer-facing IT applications, leading and following up relevant actions towards stability improvements.

Active participation in IT/Business-projects.

Interactions with the technical teams (infrastructure, architecture, security), problem management follow up, root cause analysis.

Responsabilités

• You obtain a good understanding of our company & business and can make a functional design of the business processes.
• You serve as the intermediate between business and IT(-partners) in your domain.
• You can evaluate the business requests, suggest solutions and improvements, and implement and coordinate the changes.
• You act as a product owner for our POS solution in the stores.
• You are involved in IT/Business-projects, in close collaboration with IT-partners.
• You are responsible for documenting the retail business processes.

Compétences requises

• You hold a master’s degree in economics or science, with option of IT, or a bachelor’s degree combined with relevant work experience.
• You have several years of relevant experience in the domain of retail.
• You have an overall knowledge of retail solutions, ideally back and front office, like POS, ERP, CDP and PIM systems.
• You understand the interaction of IT-systems with an eCommerce platform.
• You are experienced in project management and/or have project management skills.
• You’re proficient in Dutch, French and English.

Compétences utiles

• You understand retail processes, from purchasing to sales and services, including finance
• You possess strong analytical and problem-solving skills and can effectively prioritize and carry out tasks in a demanding environment.
• You are customer oriented, with excellent communication skills, capable to defend your ideas, but open to listen to others as well.
• You’re eager to understand the goals and objectives of the organization and are motivated and focused, with an eye for detail.
• You’re eager to learn and you have a huge appetite for innovative technologies and changing trends in the market.
• You have a positive and accountable mindset.

Nous offrons

Much more than just a great company project... At Tom&co, the adventure is above all human.

Whether it's a fulfilling work environment, training or top colleagues, we do everything to make you happy.

Because our philosophy remains the same, whether it concerns animals, their owners or our employees.

Tom&Co, happy pets, happy people... happy work!